E-Pasluga

Unified state portal of electronic services including 12 agriculture-specific services

DescriptionOverview of the initiative and its approach.

E-Pasluga is the unified national portal of electronic government services in Belarus. It provides over 12 agriculture-specific services including phytosanitary certificates, land registration, veterinary permits, and subsidy applications, streamlining administrative procedures for agricultural stakeholders.

TechnologyTechnology used by the initiative.

  • Desktop/web-based application
  • E-payment

The portal operates as a web-based application integrating multiple government information systems. It supports e-payment, e-signature, and document management. Agriculture services are accessed through a single point of entry with authentication and digital workflow capabilities.

TargetUsers, groups, or communities targeted by the initiative.

  • Public sector
  • Large size farms
  • Medium size farms
  • Smallholder farmers
  • Private sector

The portal serves all agricultural producers, from smallholder farmers to large enterprises, as well as government authorities and service providers. It reduces the need for in-person visits to government offices.

Business modelHow the initiative delivers and sustains its value.

  • Fully free

The portal is provided fully free as a government electronic services platform funded through the state budget.

ImpactThe observed or intended effects of the initiative.

E-Pasluga reduces administrative burden and processing time for agricultural permits and certificates. It improves transparency, reduces corruption risks, and facilitates access to government services in rural areas.

Four BettersThe FAO Four Betters supported by the initiative.

  • Better production
  • Better life

Sustainable Development GoalsSustainable Development Goals associated with the initiative.

  • SDG 9: Industry, innovation, and infrastructure
  • SDG 16: Peace, justice and strong institutions
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Source: FAO AgriTech Observatory

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