Mon bagage numérique
Toolbox supporting the digitalization of rural tourism in Wallonia
Description
Mon bagage numérique is a website containing a vast toolbox supporting the digitalization of rural tourism in Wallonia. The website is organised in three sections: a diagnostic self-assessment tool to measure the level of digital maturity of an actor in the tourism market; a catalogue containing more than 200 options for the enhancement of digital skills (capacity building webinars, awareness-raising events, mentoring and training); and digital vouchers made available by the regional authorities in support of private initiatives (audits of digital tools; mentoring in the diagnostic analysis of digital maturity; personalized mentoring programmes; software and hardware purchases). Users can access a large number of audio-visual materials in French that can aid in the assessment and development of digital skills aimed at adapting tourism offers to meet digital demands.
Technology
Mon bagage numérique is a website accessble via browser. Access to the full toolbox is restricted to a specific target group, requiring registration and completion of a log-in form.
Target
The main users of the website are communities, enterprises and other actors working in tourism, including farm advisors offering support to agritourism farms. Access to the full toolbox hosted on the website is available only to organisations in the following categories: 1) accommodation providers authorized by the Organization of the General Committee for Tourism in the Wallonian Region; 2) Attractions; 3) Syndicated tourism initiatives; 4) Tourism offices; and 5) Tourism homes.
Business model
The website is a public service that can be accessed free of charge by users thanks to the public support of the Wallonian regional authorities operating in the fields of Tourism and Digitalization.
Impact
The goal of the website is to increase the level of knowledge and the digital capacity of actors in the tourism sector. By mutualizing common benefits such as knowledge sharing and purchases of capacity-building tools, the website and the team behind the initiative are seeking to reduce the individual financial outlays of organizations that want to learn and better equip themselves for the upcoming digital challenges and opportunities.
Partners
La Maison du Tourisme du Brabant wallon (MTBW); La Fédération du Tourisme de la Province de Liège; La Fédération du tourisme de la Province du Hainaut; La Fédération touristique de la Province de Luxembourg; L’Agence du Numérique; IFAPME; Technifutur®; La Fédération Wallonie-Bruxelles; ISIT Wallonia; le Centre de compétence Forem Tourisme; Le Centre de compétence Technobel; Technocité; Technofutur TIC
Four Betters
Better life
